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Self-Service FAQs

Employee Self-Service is a secure online website for State Employees to update and view personal information such as Home and Mailing address, Phone Numbers, Emergency Contacts, Email Address, Ethnicity and Disability.

Employees can also view pay and benefits information, make benefit changes during the annual Open Enrollment and, for Time & Labor Organizations, view Leave Balances and/or enter their own time into Time & Labor.

The Employee Self-Service website can be accessed at employeeselfservice.omb.delaware.gov

Yes. Employee Self-Service is a secure online website available 24 hours a day, 7 days a week.

The following browsers/versions are supported:

  • Internet Explorer 9.x
  • Internet Explorer 10.x
  • Firefox 26
  • Safari 5.x+
  • Chrome 32

Work Computer
If your work computer does not have one of the versions above, contact your IT Department.

Home Computer
If your home computer does not have one of the versions above, it is recommended that you upgrade to the appropriate browser version.

If your mobile device has a data plan, the website is accessible.

Contact your Human Resources and/or Payroll Office for further instructions or visit a local public library. For a current list of Library locations, please visit lib.de.us/list-of-libraries.

Your Employee Id is a six-digit employee identification number assigned by the State of Delaware.

Locate your six-digit Employee Id on a previously printed pay advice or live paycheck stub or contact your Human Resources and/or Payroll Office for assistance.

If you have set-up your Challenge Questions and Answers, the “Forgot Password?” feature allows you to reset your password without sending a form or waiting for someone to return a new password to you. Instructions for resetting your password are available at employeeselfservice.omb.delaware.gov

The system will lock the user account after five incorrect password attempts.

Contact the Employee Self-Service toll-free Call Center at 1-866-751-7833, Monday - Friday, 8:00 AM - 4:30 PM.

Password must not have been used before.
Password must not match or contain first or last name.
Password must be at least 10 characters long.
Password must contain at least 1 numeric character.
Password must contain at least 1 special character.
Password must contain at least 1 uppercase letter.
Password must not match or contain your Employee Id.

The system automatically prompts you to change your password every 90 days.

As a security measure, after 20 minutes of inactivity, the system will automatically log you out.

Employees are able to view pay data online on the Wednesday before a Friday payday. If payday Friday is a Federal/State holiday, the data is available prior to the scheduled payday.

Contact your Human Resources and/or Payroll Office.

Contact your Human Resources and/or Payroll Office.

Direct deposit transactions and/or funds are posted on payday Friday, unless payday Friday is a Federal/State holiday. Direct deposit and/or funds will be available on the scheduled payday. If your funds are not in your account on payday, contact your Human Resources and/or Payroll Office.

Earnings from individual jobs are not reflected separately. The View Paycheck summarizes all earnings from all jobs per earnings type (Regular Pay, Overtime, etc.), and by the hourly rate.

Access your pay data securely online through Employee Self-Service and print a copy of the specific advice or live paycheck data.

Contact your Human Resources and/or Payroll Office.

Prior online pay data is available for a minimum of 18 months for active employees.

The toll-free Employee Self-Service Call Center, 1-866-751-7833 operates Monday through Friday from 8:00 a.m. to 4:30 p.m. for login assistance. Voicemail is available after hours. You may also contact your Human Resources or Payroll Office.

Access is employee-specific and only available to you. Protect your confidential pay data; do not share your login information. As always, your Human Resources and Payroll Offices have system access to your pay data.

Access is employee-specific and only available to you with your Employee Id and secure password. For security purposes, do not share your login information with others.

Access to Employee Self-Service, including personal information, pay data, benefits, and Time & Labor is inactivated when you terminate or retire. You may need to contact your Human Resource or Payroll Office to print your final pay data.